World-class customer service remains the same
While the pandemic creates new challenges amidst a historic hurricane, the speed and quality of Allstate’s world-class customer claims service remains the same.
At some MCC locations, Allstate will collect basic information upon arrival and text the customer as soon as an adjuster is available instead of waiting in line. At locations with plenty of space, chairs are sanitized and placed 6 feet apart for waiting.Share Share
Allstate is helping customers rebuild their lives while keeping them safe.Share Share
Equipped with state-of-the-art generators, satellite technology and high-speed internet connectivity on-site in various parishes, MCCs provide on-the-ground support so customers can file claims quickly.Share Share