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Allstate’s Innovative Mobile Claim Centers Assist California Customers Impacted by the Camp, Woolsey, and Hill Fires

Allstate’s Innovative Mobile Claim Centers Assist California Customers Impacted by the Camp, Woolsey, and Hill Fires

Mobile claim centers arrive in Butte County and Ventura County to support customers and the communities, and make filing claims easier

SACRAMENTO, Ca. (November 13, 2018) – Allstate has deployed several Mobile Claim Centers (MCCs) to help assist customers affected by the current wildfires in Northern and Southern California. These MCCs will be in the impacted area to help expedite the claims process.

“We realize this is an incredibly difficult time and our hope is that bringing in our Catastrophe Teams and Mobile Claim Centers to the area to assist customers, makes it easier for them to start the claim process,” said Kyla O’Brien, Allstate’s California Corporate Relations Manager. “This is why Allstate invests in new technology; our goal is to have the best tools to support and protect our customers.”

We have claims teams in both Northern and Southern CA, canvassing neighborhoods and assisting customers. You can also find Allstate’s Mobile Claims Centers at the following locations:

Butte County Fairgrounds                                                 Lowes
199 E Hazel St.                                                                        2350 Forest Ave.
Gridley, CA 95948                                                                  Chico, CA 95928
Hours of Operation:                                                              Hours of Operation:
Mon. – Fri. 8 a.m. – 6 p.m.                                                     Mon. – Fri. 8 a.m. – 6 p.m.
Sat. – Sun. 8 a.m. – 5 p.m.                                                    Sat. – Sun. 8 a.m. – 5 p.m.

The hours and locations of these units are subject to change; please check for updates here.

Allstate also wants to arm people who may be affected by the Camp, Woolsey, and Hill wildfires with resources to stay safe, and to make the recovery process as smooth as possible. The Allstate Good Hands Recovery Guide is a resource for individuals, homeowners and business owners, whether you’re a customer or not.

If you are an Allstate policyholder and have been impacted by the current wildfires, you can file a claim and begin the claim process by calling 1-800-54-STORM (1-800-547-8676), visiting a mobile claim center, contacting any Allstate agent, using the AllstateSM Mobile app or logging on to

Mobile Claims Centers are self-contained motor coaches equipped with state-of-the-art generators, satellite technology and high-speed internet connectivity. These MCCs enable Allstate’s National Catastrophe Team to set up temporary claim locations and provide customers with support in areas impacted by the storm.