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Allstate National Catastrophe Team Media Kit
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Allstate National Catastrophe Team Media Kit

If a home or auto property is damaged by a severe weather event, Allstate’s National Catastrophe Team (NCT) can help customers and their community. From a hailstorm in Texas to tornadoes in the Midwest to hurricanes along the coast or wildfires in the West, Allstate responds to an average of 70 to 80 severe storms each year. In its’ 20-year history the National Catastrophe Team has grown from a force of more than 50 to 900 full-time professionals who are dedicated to handling catastrophe claims across the country. No matter where a catastrophe occurs, the NCT can respond in local neighborhoods.

Mobile Claim Centers and Catastrophe Response Vehicles

The NCT team has a fleet of mobile claim centers and catastrophe response vehicles that come to local communities to help customers affected by severe weather events. Mobile claim centers are custom motorhomes that serve as fully equipped work centers. Allstate policyholders can visit these centers to file catastrophe claims and get questions answered. NCT members also deploy catastrophe response vehicles after major disasters to canvass severely damaged neighborhoods, find customers and help them get the claim process started – on the spot. Catastrophe response vehicles are smaller in scale than mobile claim centers and can easily maneuver city streets to get to devastated communities. During significantly damaging events, policyholders may be able to receive claim funds for additional living expenses on covered losses.