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Allstate Benefits Launches Enhanced Critical Insurance Offering to Protect Canadians and their Families

Allstate Benefits Launches Enhanced Critical Insurance Offering to Protect Canadians and their Families

Critical Illness coverage provides vital financial support and medical guidance services

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Jacksonville, Fla., Feb. 12, 2019 – A critical illness diagnosis can be devastating for an individual or family. Medical appointments, tests, treatments and medications only add to the stress and make the road to recovery even more difficult. That’s why Allstate Benefits is introducing Critical Illness with Medical Care Support Services protection, an enhanced offering that not only helps provide financial support if someone is diagnosed with a covered critical illness, but also offers medical guidance to help give peace of mind. This enhanced product is available now throughout Canada.

“We are thrilled to announce this enhancement to our industry-leading Critical Illness product for Canadian employers and their employees,” says Greg Guidos, Allstate Benefits president. “We have proven experience as a provider of group voluntary benefits, as shown by the more than 45,000 employers and four million employees we help protect in the United States and Canada. By creating innovative products, we’re reinventing protection to help businesses add value, engage employees and ultimately help improve customers’ lives.”

Critical Illness coverage is vital, since employer-paid insurance plans and Provincial Health Insurance often cover only some of the costs associated with treatment. Customers choose the benefits that best protect them and their family members. Then, if diagnosed with a covered critical illness, they receive a cash benefit based on the percentage payable for the condition.

The cash benefit can be used for any expense. For example, it may be used to cover the cost of prescription drugs not covered by health insurance, travel required to receive treatment in another city, or regular daily living expenses. The benefit helps offset revenue shortfalls created while on leave from work, and helps protect savings and retirement plans from being depleted.

As part of the coverage, Critical Illness with Medical Care Support Services provides access to medical support services through best-of-class partners Medisys Corporate Health in Canada and PinnacleCare in the United States.

Medisys Corporate Health is the first point of contact for plan members, and offers one-on-one personalized support while navigating the Critical Illness claim process. A dedicated Medisys Nurse Navigator team will discuss the diagnosis, concerns, treatment options and second opinion services to ensure a seamless experience for the beneficiary. If a consultation in the U.S. is desired, Medisys will partner with PinnacleCare to provide expert medical opinion services, treatment options, access to medical Centers of Excellence in the U.S. and facilitated physician appointments.

“Imagine being seriously ill and having to miss work. Imagine the stress and fear that exists,” said Guidos. “This product not only helps provide financial support when an insured is diagnosed with a covered critical illness, but it also offers advisory services and guidance. This product helps the insured shift their focus to getting better rather than stressing over financial worries.”

To learn more about Critical Illness coverage from Allstate Benefits, visit

About Allstate Benefits

Allstate Benefits is a leading provider of voluntary employee benefit products in the U.S. and Canada. Protecting approximately 4 million individuals from life’s uncertainties through supplemental insurance options, Allstate Benefits also offers value-added services such as benefits technology solutions, legal support and concierge health management. The Allstate Benefits product portfolio includes six LIMRA top-rated products including Accident, Critical Illness, Cancer, Hospital Indemnity, Disability and Life.

Allstate Benefits is the marketing name used by American Heritage Life Insurance Company (Home Office, Jacksonville, FL) in the U.S. and also a trademark of Allstate Insurance Company, used under license by Allstate Insurance Company of Canada. Allstate Benefits helps deliver the Good Hands® promise every day with the name that many know and trust. More information on Allstate Benefits can be found at

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